Beware ⚠️ Do not trust this company. ⚠️ They knowingly ship defective, unsafe items and refuse accountability. I placed a large order with them. They finish the boards with chemicals unsafe for food and health. They also secretly put glue on all my food boards, where the food goes. Making it highly unsafe, unusable and unsellable.
When I informed the seller, they did not issue new products or provide a refund. They instead joked and said "we'll give you a discount on your next order".
When I filed a dispute with Alibaba - the seller offered Zero Refund. Instead they sent me a video instructing to rinse, scrap off glue, file down wood and apply food protection product on each of my boards to FIX their mistake. LIKE WHAT?
DELAYED SHIPPING
They also did not complete the order or ship the product in the timeline they promised.
If your money and your business, avoid this seller at all costs.

Respuesta del proveedor:
Dear, it's really not a good idea that you didn't bring it up before the production and now you're blaming the seller. We are proactive in providing you with solutions, but if you don't try, just reject it directly. You were worried that the sponge might be damaged, and we also took the initiative to send you new sponge accessories. But you are still not satisfied and complain about our service and quality.
09 Sep 2025